Meta-owned chat app WhatsApp changed its business API policy this week to ban general-purpose chatbots from its platform. The ...

July 7 (Reuters) - A federal judge in Seattle on Monday said tens of millions of users of Amazon.com’s cloud-based voice service Alexa can band together in a class action accusing the tech giant of ...

In late 2024, Amazon introduced Rufus, a generative AI chatbot that helps people shop. It was a curious move for Amazon since the company already has Alexa, which has become a household name at this ...

We attended Amazon's February announcement of a massive Alexa AI upgrade with great interest. The new service, called Alexa Plus, promised us conversational AI to set reservations, learn what we like, ...