If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

When your washing machine breaks and dirty laundry piles up, you have to hope that the manufacturer or retailer quickly fixes the problem. But one glimpse at Consumer Reports' user reviews tells you ...

When it comes to appliance repair in North America, Mr. Appliance may be one of the first companies that comes to mind. The premiere home and commercial appliance repair brand began in 1996 and has ...