Researchers have developed a new method that allows users to redesign process workflows by simply chatting with an AI. Dubbed "Conversational Process Model Redesign" (CPD), the technique combines ...

NEW YORK & MUNICH--(BUSINESS WIRE)--Celonis, the global leader in process mining, today announced the acquisition of Symbioworld GmbH, an innovative provider of AI-driven Business Process Management ...

If your lending process was rated by your borrowers the way they would rate a restaurant, how high would your rating be? A ...

Strong leaders put business transformation in the hands of all employees. by H. James Wilson and Paul R. Daugherty In the late 1940s an engineer named Taiichi Ohno began developing the Toyota ...

Over the past couple of years, a constantly recurring theme in this newsletter has been how convergence is allowing the redefinition of business processes. In fact, we’ve gone so far as to state that ...