The Atlanta Journal-Constitution

A 911 call taker shares what helps — and hurts — in a crisis

One of my favorite scenes from the 1980s sitcom “Mama’s Family” was when Thelma “Mama” Harper’s daughter-in-law, Naomi, ...
abc7NY

'He was snoring': 911 call-taker heard sleeping under investigation

HOUSTON, Texas -- When we call 911, we rely on them to quickly connect us to the help we need. During a 911 call placed last week, the caller says he was placed on hold for about three minutes, then ...
WLKY

911 call taker on duty during 2 major Louisville emergencies: 'We're trained to try to help'

REPORTING LIVE. I’M JAMIE MAYES WLKY NEWS. ALL RIGHT. THANK YOU. JAMIE. HUNDREDS OF 911 CALLS FLOODED. METRO SAFE AFTER U.P.S. FLIGHT 2976 CRASHED IN NOVEMBER, KILLING 14 PEOPLE. AND WHILE THE CALLS ...
WDRB

MetroSafe 911 call taker helps deliver baby over the phone in Louisville

LOUISVILLE, Ky. (WDRB) -- A MetroSafe 911 call taker is being praised for helping a panicked father deliver a baby over the phone — all before paramedics arrived. Anthony Gore, a MetroSafe call taker, ...