In a rare show of bipartisan unity, 44 attorneys general from across the US and its territories signed a scorching letter ...

When Karandeep Anand’s 5-year-old daughter gets home from school, they fire up the artificial intelligence chatbot platform Character.AI so she can chat about her day with her favorite ...

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel at matching customer communication styles.

The price of expensive chatbot subscriptions is driven by vibes—not immediate profitability for AI companies.

Elon Musk announces plans for kid-friendly AI chatbot, Baby Grok, to be developed by his company xAI as a safe and educational tool for children.

Jill Smola, a 75-year-old widow, says she spends up to five hours a day talking to a chatbot companion.

“We have improved @Grok significantly,” Elon Musk wrote on X last Friday about his platform’s integrated artificial intelligence chatbot. “You should notice a difference when you ask Grok questions.” ...