MONTPELIER — Under fire for its poor performance, the FairPoint Communications telephone company told Vermont regulators Thursday it has reduced wait times for consumers who contact call centers and ...

MANCHESTER — A Manchester man active in veterans issues said FairPoint recently blocked his efforts to send out email blasts about veteran issues from his myfairpoint email account. FairPoint said the ...

FairPoint Communications lost only 1.8% of its phone access lines in northern New England during the first three months of the year, despite persistent customer service, billing and email complaints.

FairPoint Communications is reminding customers that starting Fridaye-mails from their former Verizon e-mail accounts will no longer be forwarded. When FairPoint cut over to its own systems in January ...

FairPoint Communications is alerting business customers that there will be a delay in processing service requests as the North Carolina-based company completes its final phase of acquiring Verizon's ...

MONTPELIER - FairPoint Communications Inc. officials say customers may see some frustrating delays because the phone company is devoting its resources to switching predecessor Verizon Communications ...

WEBVTT A STRIKE AT FAIRPOINT IS NOW IN MONTH NUMBER FIVE, AND A LOT OF CUSTOMERS HAVE DEALT WITH OUTLANDISH SERVICE DELAYS AND ARE GETTING INCREASINGLY FED UP. TONIGHT, ADAM SEXTON EXAMINES WHY STATE ...