One constant: in the eyes of the user, digital quality matters—and with AI, that means rigorously testing the user experience ...

I’ve noticed that website designers often overlook or completely misunderstand usability, frequently attributing page errors to user mistakes rather than design flaws. With the growing use of ...

The campus libraries are looking for Case Western Reserve University faculty members to participate in a usability study of a new search tool. Tests will last about half an hour and take place at ...