Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving ...

LiveTime Software and Help Desk Software announced today that they’ve released version 2.0 of their virtual appliance, which consists of Java technology based JeOS (Just Enough Operating System) and ...

REDWOOD CITY, CA--(Marketwired - Feb 16, 2017) - Agiloft, a trusted provider of business process automation software, announced today they will be a Silver Sponsor at "Pink17," the 21 st Annual ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced the general availability of project management and configuration management database (CMDB) ...

If there is no need to complicate matters and your business needs a more pared down helpdesk solution, choosing one with a simple approach to customer support, like Desk.com or Freshdesk, might be a ...

REDWOOD CITY, CA--(Marketwired - Nov 1, 2016) - Agiloft, Inc., a leading provider of agile business software, today announced it has received PinkVERIFY certification from Pink Elephant for 11 IT ...

Software testing and IT governance software vendor Mercury continued its acquisition push yesterday, announcing it had paid $18.5 million to acquire ITIL-based service desk software suite VSI ...

Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...

MARKHAM, ON, June 28 /CNW/ - Software developer NetSupport Limited are pleased to announce the immediate availability of NetSupport ServiceDesk version 3. As well as ...

MARKHAM, ON, Oct. 7 2014 /CNW/ - Enterprise software specialist NetSupport announces the immediate availability of NetSupport ServiceDesk version 5 – the latest update to its fully customisable ...