AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced its gold sponsorship of Service Management World, July ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "KPI Metrics for the Internet, IT, and Service Management - 2017" report to their offering. Compliant with ITIL, ISO ...

‘[HPE Executive Vice President and General Manager of Operations] Mark [Bakker] looked for feedback and information from channel partners, went to work with his staff and made improvements,’ says CBTS ...

If you're looking for the latest information about metrics and best-in-class target values in the maintenance and reliability arena, the Society for Maintenance and Reliability Professionals can help.

The final report by the Commission on Evidence-Based Policymaking promises to refocus attention on the use of performance data. This is not new of course; the use of metrics has evolved over more than ...

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas (Aug. 15, 2018) -- As everyone across the Mission and Installation Contracting Command is focused on supporting end-of-fiscal-year operations, it is ...