On Sept. 1, Secretary of State Alexi Giannoulias instituted an appointment only system for driver's services that some seniors say is flawed. Brian Hill/[email protected], August 2023 ...

Some Michiganders had to schedule months out for vital Secretary of State appointments, and some Republicans said the delays were thanks to a new appointment-only system. In a Republican-led House ...

As the deadline to obtain a Real ID nears and demand to get one spikes, the Illinois Secretary of State’s Office will soon open a downtown Chicago, walk-in “Real ID supercenter” in a ...

LANSING, Mich. (WJRT) - Secretary of State Jocelyn Benson says the long waits at branch offices have been eliminated for thousands of people every day. Benson provided an update on customer ...

Secretary of State Ruth Johnson explains the system allows you to make an appointment ahead of time and hold your spot in line at the office while you get other things done.

Benson has touted the appointment-only system used during the COVID-19 pandemic, noting most renewals can be done online and, when necessary, appointments get people in and out in 20 minutes.