Operational excellence enables an enterprise and its leadership to continuously improve all areas of performance. What can we learn from GM, Chevron, and BAE Systems. Operational excellence enables an ...
Discover five executive strategies—customer-centric, vision, data, talent, and operational excellence that define today’s ...
"Operational excellence" has always been an elusive but worthy goal for anyone involved in business. Massive amounts of money has been poured into technology solutions to attempt to achieve it, and ...
Airlines need to deliver operational excellence to build long-term relationships with corporate travel managers and their travelers, but it’s often easier said than done. Delta has not only made real ...
The following excerpt is from Jeffrey Hayzlett’s book The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures. Buy it now from Amazon | Barnes & Noble | Apple Books | ...
The biggest factor impacting the customer experience isn't the front-line employees or the last touch customer-facing applications — it's the operational systems buried a few layers down in the ...
LEAVENWORTH, Kan. – The 35th Infantry Division hosted the first annual Division Readiness Symposium, welcoming a diverse array of Army National Guard units from across several states to the division ...
Cedric Richmond, co-chair of Moreno’s transition team, New Direction New Orleans, said the search will focus on finding a leader who can help transform how City Hall serves residents.