Don’t automate broken processes—follow these process improvement steps first to lay a strong groundwork for automation ...

A sole focus on technology will not be enough if meaningful and measurable business process improvement is the goal. The first law of process improvement is to focus on customer CTQs — specific ...

Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

One challenge for the business process movement has always been the tradeoff between deep analysis and improvement-oriented actions. Process analysis—understanding and measuring a process and the ...

L-R: Melissa Saturnino, David Katzman, Brenda Hurtado, Brian Foster, Lana Vernovsky, Steven Millman The Business Journals Leadership Trust By Business Journals Leadership Trust Expert Panel® Visit ...

Organizations are increasingly utilizing artificial intelligence (AI) to support their decision-making. It’s enabled them to be more proactive rather than reactive, predicting and eliminating areas of ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of process ...

The new timesheet submission process is now live! Updated training materials are available. The new timesheet submission process is now in effect for all timesheets covering time worked June 2 or ...