Tribold, the world's leading provider of Enterprise Product Management (EPM) software specifically developed for Communication Service Providers (CSPs), has been evaluated again in the December 2011 ...

SAN FRANCISCO--(BUSINESS WIRE)--Today, Blameless, a leader in incident management solutions and artificial intelligence innovation, proudly announced the integration of the Backstage Service Catalog ...

As IT services have become an integral means of conducting business and governing, user expectations for availability, reliability and stability increase. The IT Infrastructure Library (ITIL) ...

Sixth in a series of articles expanding on “Ten Steps to Modifying User Behavior and Reducing IT Costs,” an October Computerworld.com column by Computer Associates International Inc.’s Stevie Sacks.