OTTAWA, ON, Sept. 19, 2025 /CNW/ - The Canada Revenue Agency (CRA) is taking actions to resolve recent service issues. The CRA recently launched a 100-day Service Improvement Plan that will run from ...
All ministries must have customer service improvement plans in place by the end of April 2018 as mandated by the Public Sector Transformation and Modernisation Programme. The aim is to reduce waste, ...
OTTAWA, ON, Dec. 11, 2025 /CNW/ - Since launching the 100-day Service Improvement Plan earlier this year, the Canada Revenue Agency (CRA) has made considerable and marked progress in reducing client ...
The P181-billion Service Improvement Plan of East Zone concessionaire Manila Water anchored on the four pillars of sustainability perfectly aligns with the thrust of the government to build more ...