We all say, “I’m sorry,” far more often than we should. In fact, I do it all the time — even when I did nothing wrong. I usually say those words because I feel bad that something happened to someone I ...

Deeply flawed as we all are, there are infinite mistakes large and small left in our wake. Well-raised as I like to think that most of us were, we are keen to make amends for these transgressions.

Elton and Bernie were right. It's pretty absurd how hard it is to say, "I'm sorry." A good apology begins with the phrase, "I want to apologize to you for (insert your screw-up here)." You might go on ...

The Chrome extension called “Just Not Sorry” warns you when your messages contain wishy-washy language like “I’m no expert” or “sorry, but.” Look back at the last few emails you sent. Do you see ...

"Just Not Sorry" is a Gmail plug-in that identifies qualifying words with an underline so users can come off more confident in their professional communication. It's January 1 - so how are your New ...