Those terms pretty much describe the situation facing the U.S. airline industry in the midst of the coronavirus pandemic. But there is one other dynamic in play that hasn’t yet been completely grasped ...

Of course you can laugh – even out loud. It's humorous to read that personal computers, answering machines and fax machines were once considered "modern" means of business communication – at least ...

Today's business communicators are fortunate in that they have a variety of forms of communication to choose from. Different business situations and different employee needs demand the use of multiple ...

Understanding the difference between “communication” and “conversation” can determine whether a project stays on track or veers off course. In project management, “communication” and “conversation” ...

When was the time you answered a phone call from a number you didn’t recognize? How many of your text messages are you forced to immediately ignore or delete? How much of your email do you delete ...

The biggest communication problem is we do not listen to understand. We listen to reply. Communication is everywhere: without it, living forms would not be sustainable and would have survived for so ...