In today's fast-paced business landscape, field services organizations across various industries are witnessing a digital transformation. A Fortune Business Insights report found that the global field ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Last week, I discussed my view that business service management and service-level management are really variations on a theme, and that the natural evolution and acceptance of SLM concepts resulted in ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Columbia, MD /PRNewswire-PRWeb/ - JDM Technology Group, a global leader in best-in-class software solutions has acquired Successware, a premier field service management software. This acquisition ...

BMC Software Inc. last week announced a new version of a key IT management tool plus partnerships with five hardware, software and consulting services vendors in a bid to boost the Business Service ...

A few years back I wrote about an intriguing new approach to IT management dubbed business service management – a concept which promised to equip IT managers with the knowledge and tools to manage ...

The seminal report on the BSM market confirms the growing importance of Business Service Management, noting it is changing the way vendors conceive and then build management software. According to the ...

Compare the features, pricing, pros and cons in our list of the best ITSM tools to decide which one is ideal for your business. Information technology service management software can be a lifesaver ...

PALO ALTO, Calif.--(BUSINESS WIRE)--VMware, Inc. (NYSE: VMW) today announced that leading analyst firm IDC has ranked VMware No. 1 in worldwide cloud system and service management software (1) based ...