IT Max Global, a leading innovation and IT services provider, unveiled its vision for the future of customer experience, ...

Veteran mobility technology leader to scale customer success, solution engineering, and customer programs across Sibros’ growing connected solutions and customer portfolio.

The change means fewer applications will trigger the 500-trip threshold in the city’s regulations that require a costly ...

Chaos Engineering is the discipline of proactively running thoughtful experiments on your own systems, whether it be shutting ...

he initiative enhances dealer response efficiency and customer engagement through automated, regionally personalized video ...

TalkTalk chief operating officer Neil Smith describes its journey out of CX stack complexity towards more empowered contact ...

Strella raises $14 million to scale its AI-powered customer research platform that helps enterprises like Amazon and Duolingo collect faster, more honest insights at scale.

For the third consecutive year – 2023, 2024 and 2025 – GFiber has been awarded #1 in Customer Satisfaction for Residential ...

Walmart has 2.1 million employees with an estimated annual payroll of $79 billion. They are growing revenues about 4% ...

Friday deadline set by Scattered Lapsus$ Hunters hackers, who claim to have infiltrated Disney, FedEx, Google, Ikea, Mcdonald ...

BAE Systems displayed its Ground Requirements in Digital (GRID) system to showcase its digital engineering capabilities at ...

After early roles at an embedded-systems startup, he built high-volume platforms at Twilio, modernized critical payment systems at Meta, and today develops internal tools and enterprise applications ...