Almost everyone has a tale of placing an order for products based on a picture or a service promise and getting something ...

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

The automaker is concerned the second-row seat welds on some of the minivans may not be strong enough, so it's recalling ...

In the post-pandemic workplace, leaders must escape the "Validation Trap" by balancing kindness with accountability through a ...

Given that the new North Star of growth I gave our rail industry is being used to justify an alteration to the course of its ...

Two House of Commons committees have turned their attention this week to the lack of transparency concerning the size of the ...

Discover the meaning of disruptive innovation and explore examples like Amazon and Netflix. Learn how it reshapes markets by offering accessible, affordable solutions.

Vodafone experienced a major outage for both its broadband and mobile data yesterday –here's what we know about what happened ...

Ayman El Hajjar, University of WestminsterWhen cybercriminals targeted the UK nursery chain Kido, it represented a disturbing ...

Airtel has highlighted DPDPA's restriction on consent managers being data fiduciaries, hinting that it may want to become a ...

SolaX Power recently launched its AI Copilot, an intelligent assistant powered by Generative AI, designed to enhance how users interact with solar and energy storage systems. The new feature marks a ...

The 2025 ISG Provider Lens ® AI-Driven ADM Services report for the U.S. finds that organizations are embedding AI and automation into every layer of ADM operations to make applications more resilient ...