Consumer advocates say thousands of customer complaints show the company's automatic subscription model needs to be reined in.

The best customer experience isn’t defined by speed or efficiency alone but by empathy, understanding and meaningful ...

Have you ever sat in a restaurant, stomach rumbling, waiting endlessly for your food to arrive? Or visited a tourist site ...

Call 4 Action first told you about the nightmare some drivers have been dealing with after they surrendered their license plates then months, or even years later started getting slammed with toll ...

The federal government has released its ‘rapid review’ into school bullying. Most of the submissions came from parents.

Ford is recalling more than 290,000 vehicles in the U.S. because the rearview camera system may not display images properly ...

The founder of a student financial aid startup called Frank, Javice sold her company to JPMorgan Chase in the summer of 2021.

“Gen Z are more likely to make purchase decisions on reviews and the number of reviews a product and/or service has,” Kevin ...

Welcome to Yahoo Singapore's live updates, your guide to some of the most compelling stories unfolding across the digital ...

Salt Lake City is working to correct an error in its fees after a tweak to a water utility service that hadn't changed in 64 ...

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

LimeChat competes with other AI companies like Haptik, which was acquired by Reliance Industries in 2019. Haptik’s AI agents ...