If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.

Profitable Customer Value (PCV) refers to how much profit your customers generate due to marketing. This is the measurable ...

The UPS was launched on April 1 this year as an optional scheme under the existing NPS framework for central government employees, except for the personnel of the Indian armed forces.

Measuring the truly important things in business is harder than it looks. While collecting data points like profit, expenses ...

While Social Security checks, mail and student loan bills will still be delivered, millions of workers are still set to ...

Discover why SANG stands out as an SMB-focused UCaaS provider with industry-low churn, high margins, and strong long-term ...

Q3 2025 Earnings Call Transcript October 16, 2025 Operator: Good morning, and welcome to United Airlines Holdings’ Earnings ...

Use CNBC TV18 pension calculator to determine how much premium you must pay to accumulate your desired retirement corpus. Calculate your pension premium now! Tax Benefit Affordable Premium ...

LATTE caught up with Chris Austin, President, North America, Explora Journeys, to talk about the brand’s reception and ...

The Indian government is preparing for a significant overhaul of the National Pension System (NPS). The Pension Fund ...

Finance Minister Nirmala Sitharaman lauded the National Pension System (NPS) as a high-performing, cost-effective retirement tool, delivering over 13% average annual returns for equity schemes. She ...

Nurse practitioners are in a unique position to help children and adults with ADHD make healthy dietary choices, according to ...