Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

Available to Pro, Max, Team, and Enterprise users, the new capabilities shape Claude's output when carrying out routine or specialized tasks.

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

Perhaps the greatest advantage AI can provide is dramatically accelerating how quickly dealers can diagnose and resolve customer issues. By instantly accessing comprehensive data about each ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

If you want to position generative AI as part of an enterprise transformation, here are some steps I recommend: 1. Define ...

Microsoft’s Copilot bundling will reduce the price for some businesses that rely on it AI tools. Microsoft’s Copilot bundling will reduce the price for some businesses that rely on it AI tools. is a ...

SI Imaging Services' SpaceEye-T satellite view of Dubai, United Arab Emirates. Credit: Satrec Initiative via SI imaging Services SAN FRANCISCO — South Korea’s SI Imaging Services announced a contract ...

A Microsoft account allows you to sign in to a wide range of Microsoft 365 apps and services using a single email and password. However, at times, you may encounter issues signing in to these apps.

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

(RTTNews) - Amazon.com Inc. (AMZN) said on Wednesday that its Amazon Web Services or AWS had signed a new five year agreement with BT Group Plc (BT-A.L) to speed up its cloud transformation and ...