FreeWheel Streaming Hub further unifies capabilities to increase transparency across the programmatic advertising ecosystem.

Following a successful three year partnership, LoopMe has now joined the Microsoft Advertising Partner Program as a select partner. The program encourages partners to grow their businesses, access the ...

I simply do not believe that you can (or should) airdrop AI-led conversations into your current automated quality-scoring workflow and expect the outcome to make much sense. I’ll give you three ...

commercetools today released the Spring 2025 edition of Compilations, its biannual showcase of new features. These latest enhancements, spanning customer experience, global expansion, and team ...

The rise of streaming platforms has fundamentally shifted the media buying landscape, creating new opportunities and challenges.

3CLogic, providers of a voice-enablement platform for cloud CRMs and service management solutions, today launched Voice AI Hub to help businesses engage with customers and employees through natural, ...

NIQ, a consumer intelligence company, has partnered with The Trade Desk, an advertising technology provider, to integrate NIQ's consumer intelligence and global insights on shopping behaviors into The ...

Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...

Along with being resource-intensive and costly, the FedRAMP approval process is lengthy as well. Approvals can take years in very extreme cases, though some companies on the lower end of the spectrum ...

Rischitelli also points out that data can be actively used during the event. “Before we looked at analytics ‘post-factum,’” he says. “Now organizers, exhibitors, and even the participants themselves ...

BT Group experienced impressive growth in customer interactions facilitated by Aimee. Aimee handles up to 60,000 customer conversations per week, up from about 30,000 per week just two years ago.