Lyft is using Anthropic’s Claude AI for customer service
4 days ago · Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers,...
Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Lyft quietly incorporated Claude, Anthropic’s family of large language models, into its customer care AI assistant in late 2024 via Amazon Bedrock, according to Anthropic. It provides answers to ...
Lyft uses Anthropic's Claude chatbot to handle user complaints
4 days ago · "Lyft is using Claude to both reimagine the future of ridesharing, and at the same time deliver tangible benefits to their community today," said Michael Gerstenhaber, vice president of product ...
Lyft and Anthropic Are Joining Forces to Bring Artificial ... - MSN
The companies announced the partnership on Thursday, stating that Anthropic’s AI system, Claude, is already at work powering Lyft’s customer service. Claude reportedly handles thousands of ...
Lyft deploys Anthropic’s generative AI in customer service
Already, Lyft has incorporated Claude, Anthropic's generative AI assistant via Amazon Bedrock, into its customer-facing AI assistant and reduced the average customer service resolution time...
Lyft and Anthropic Partner on AI Products for Ridesharing
4 days ago · “Lyft is using Claude to both reimagine the future of ridesharing, and at the same time deliver tangible benefits to their community today,” Anthropic Vice President of Product Management...
Ride-hailing platform Lyft ties up with Anthropic for AI-powered ...
The company said it has been using Anthropic's Claude AI model, through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is ...
Lyft uses Anthropic's Claude chatbot to handle user complaints
"Lyft is using Claude to both reimagine the future of ridesharing, and at the same time deliver tangible benefits to their community today," said Michael Gerstenhaber, vice president of product ...
Lyft Joins Amazon and Anthropic to Revolutionize AI Customer …
4 days ago · The company is using Anthropic's Claude AI model through Amazon's Bedrock AI platform, which has already slashed customer service resolution times by 87%. ... Lyft and Anthropic plan to develop ...
Lyft Teams Up with Anthropic to Supercharge Customer Service …
4 days ago · Lyft has integrated Anthropic's Claude AI assistant into its customer service platform, slashing resolution times by an impressive 87%. This partnership promises not just efficiency, but also plans for broader AI implementation across Lyft's operations and training programs for Lyft engineers. It's a move set to redefine the rideshare experience while keeping competitors on …
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