Effective Customer Service Scenarios for Call Center Training | BPO Industry
8:44
Effective Customer Service Scenarios for Call Center Training …
10.8K viewsSep 12, 2023
YouTubeSingle Step English
Customer Service Training for Call Center Agents
3:35
Customer Service Training for Call Center Agents
190.2K viewsApr 10, 2012
YouTubeSivoxtraining
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skill…
95.4K viewsJul 8, 2020
YouTubeBenchmarkPortal
5 Best Practices for Call Center Agent Training
2:57
5 Best Practices for Call Center Agent Training
12.3K viewsJan 10, 2022
YouTubeEye on Tech
Free Call Center Training | Call Center Best Practices
1:58:47
Free Call Center Training | Call Center Best Practices
48K viewsMay 14, 2014
YouTubeMetricNet
How to Survive Your Call Center Training
13:59
How to Survive Your Call Center Training
969.5K viewsAug 31, 2020
YouTubeKwestyon
Improving Customer Service Skills: Call Center Training Mock Call for a Life Insurance Company
8:07
Improving Customer Service Skills: Call Center Training Mock Call for …
16.5K viewsMar 2, 2023
YouTubeSingle Step English
4:14
10 Tips for New Customer Service Agents | Online Call Center Agent …
294.1K viewsSep 14, 2021
YouTubeBenchmarkPortal
5:44
How to Survive and Thrive in a Contact Center | Online Call Cente…
65.4K viewsAug 4, 2022
YouTubeBenchmarkPortal
6:14
10 Tips to Succeed | Online Call Center Agent Training Soft Skills …
25.1K viewsNov 14, 2023
YouTubeBenchmarkPortal
12:17
Call Center Training: What to Expect
143.7K viewsMar 16, 2018
YouTubeRea Ninja
4:51
CALL CENTER TRAINING: BEING AN EFFECTIVE CALL CENTER AG…
46.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
0:24
Mastering Call Control Techniques - call center agent training tips #pro…
96 views8 months ago
YouTubeTrainingCourseMaterial
5:49
8 Steps to Improving Active Listening | Online Call Center Age…
127.7K viewsOct 8, 2020
YouTubeBenchmarkPortal
6:17
CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME
123.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
10:16
English for Call Centers | Training for Customer Service Agents: Han…
18.8K viewsJan 26, 2023
YouTubeSingle Step English
3:02
Call Center Agent Training Certification On Demand Course
2.1K viewsApr 8, 2021
YouTubeBenchmarkPortal
22:11
B2 English Call Center Training • Communicating Proactive Steps t…
11 months ago
YouTubeCall Center Academy
4:27
5 Tips for Expressing Empathy Over the Phone | Online Call Center Ag…
148.6K viewsJul 21, 2020
YouTubeBenchmarkPortal
9:27
Call Center Training | Role Play for Credit Card Customer Service
88K viewsDec 30, 2022
YouTubeSingle Step English
4:06
Introduction to Zoom Contact Center for Agents
28.7K viewsJan 20, 2023
YouTubeZoom
3:13
Call Center Training
17.4K viewsApr 30, 2019
YouTubeThe Call Center Channel
19:19
How to Pass Call Center Nesting (Call Center Nesting Tips)
304.2K viewsDec 1, 2020
YouTubeKwestyon
8:16
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
968.3K viewsMar 16, 2021
YouTubeSingle Step English
5:06
Controlling Difficult Customers: Mastering Call Center Role Play C…
8.1K views10 months ago
YouTubeSingle Step English
0:32
Call center training for BEGINNERS.
189.3K viewsFeb 23, 2023
YouTubeNesting ACC
5:37
CALL CENTER TRAINING: PROFESSIONAL COMMUNICATIO…
15.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
7:52
7 Step Call Flow Strategy for Contact Centers
5.9K viewsJun 7, 2024
YouTubeMyra Golden
5:27
Tips for Call Center Trainers: How to Teach Call Center Agents Greetin…
43 views9 months ago
YouTubeTrainingCourseMaterial
See more videos
Static thumbnail place holder

  • ServiceNow® Talent Development | Download Your eBook Here

    https://www.servicenow.com › get › eBook
    About our ads
    SponsoredLearn how optimizing talent development can help drive retention at your organizati…
    Services: Long-term Strategic Plan, Develop Quality Talent, Enhance Employee Output

  • Call Center Staffing Tools | Top Call Center WFM Tool

    https://www.calabrio.com
    About our ads
    SponsoredBest in Class Workforce Management Software in the Cloud. Join the Next Generati…

    Agent Self-Scheduling · Real-Time Adherence · Omnichannel Scheduling

  • Skillsoft® Training Platform | Get Started with Skillsoft

    https://www.skillsoft.com › Employee › Training
    About our ads
    SponsoredTransform Learning Experiences with Skillsoft's Training. Build Tomorrow's Leaders…
    Site visitors: Over 10K in the past month

    24/7 Cloud Access · 30+ Languages · Personalized Experience · 7,000+ Courses

    Service catalog: Leadership Skills, Technology Skills, Compliance Training, DEI Training